Senteo’s client Alfa-Bank reports the results of another explosive year (2012)

Alfa-Bank’s retail business enjoyed another successful year in 2012, beating expectations and delivering impressive results in all major categories. According to the bank’s press release issued today, Alfa-Bank registered growth in the following areas:

  •  25% growth in retail customer base (to 8,9 million people)
  • 55.4% growth in its retail loan portfolio (to 156 billion Rubles)
  • 103.9% increase in the credit card volume
  • 25% growth in deposit balances (to 291.4 billion Rubles)
  • 26.43% growth in current account balances (6.5% market share nationwide)
  • 28.5% growth in commission income (to 11.4 billion Rubles)
  • 500,000 new online banking users (in total: 2.3 million online users)
  • 30 new retail branches opened

More details are available here.

We would like to congratulate our friends and colleagues at Alfa-Bank for another explosive year and wish them continued success! To see the case study about Senteo’s transformation project at Alfa-Bank, please click here.


Known in the industry as “experience creators”, the Senteo team has delivered more than 250 successful projects around the world, including projects for 14 of the top 100 brands and 18 of the top 100 banks in the world.

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