News & Events

This program covers the key elements of corporate culture from leadership styles, organizational evolution to the mechanics of managing corporate culture.

The program targets managers and specialists of state-owned businesses in Uzbekistan undergoing transformation and aiming to improve operational efficiency.

Ksenia Konstantinova, Director for the Central Asia and Middle East regions at the consulting firm Senteo International, has unveiled the findings of a research collaboration conducted with the Marketing Association of Uzbekistan in the banking sector of Central Asia.

On February 17, at the Tashkent Digital Marketing Forum 2024 organized by the Marketing Association of Uzbekistan, SQB Bank was awarded the first place in the Senteo Customer Experience Index, Banks of Uzbekistan 2023.

Kazakhstan's banking sector excels in Central Asia. The 2023 CEI results show growth to 3.23, yet the industry remains predominantly product-centric. Explore the findings for more insights.

In 2023 Senteo embarked on a significant mission to survey five countries: Armenia, Azerbaijan, Kazakhstan, Uzbekistan, and Kyrgyzstan. After four quarters of research, we're excited to share the summary.

The Customer Experience Index assesses banks based on five critical elements shaping customers' first in-person contact: Brand, Communications, Environment, Offering, and Culture. Discover the TOP 3 Banks for each key element.

A banking conference in the fall of 2005, in Barcelona, Spain, spurred Michael Ruckman to found Senteo Incorporated. Explore the Senteo full story.

Discover key insights from an exclusive Senteo Customer Experience Index (CEI) presentation in Uzbekistan.

Senteo launching monthly Customer Experience Index (CEI) Measurements in Almaty, Bishkek, and Yerevan! Unlock competitive advantages with expert insights.