Customer Experience Certification

Senteo is once again offering its popular Customer Experience Certification course March 19-21, 2014.  There are limited spots, so we encourage you to sign up early.

Learn how to integrate proven customer experience methodology in your business and enhance your personal knowledge about customer-centric best practices.  Minimum requirement: two years of management experience in retail banking. The program consists of theory, practical examples, case studies, international best practices, group exercises, and interactive discussions.

Click here for the Senteo Certification Methodology Overview.

Have questions about Customer Experience Specialist Course for Bankers? Contact Senteo


Known in the industry as “experience creators”, the Senteo team has delivered more than 250 successful projects around the world, including projects for 14 of the top 100 brands and 18 of the top 100 banks in the world.

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