15 New Book Reviews Added to the Recommended Reading List in the Senteo Online Community

As you know, Senteo is committed to providing research and thought leadership in the areas of Customer Experience, Customer Relationships, and Loyalty.  We have recently added 15 new book reviews to the Recommended Reading section of the online community.  This new addition adds up to a total of 75 book reviews, and we hope to reach over 100 reviews by the end of the year.


Please stop by The Senteo Community and have a look.  Our community is free to join and only takes a few minutes to sign up.

As always, your feedback is welcome and helps us to shape the future content of the site.

Happy Reading !

Michael Ruckman

Senteo Founder, President and CEO

During his career, Michael has worked both as a banker and as a consultant for retail banks in more than 30 countries around the world. He has delivered a variety of successful projects ranging from business strategy to the launch of fully transformed retail institutions.

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