Senteo Online Education

Learn from some of the top thought leaders in the banking industry without having to leave your office or home.

Although we believe live events and certification courses provide a more holistic educational experience for clients, the Senteo Online Education program provides a venue for financial services professionals to expand and hone their knowledge without the travel and time commitment of live events and certification courses.  As a result, Senteo maintains calendar of online educational events with some of the top thought leaders and educators in the banking industry ranging from individual webinars to multi-webinar boot camps and certification courses delivered in English, Russian, and Spanish. 

Scheduled Events



April 8, 2014
100% OF YOUR CUSTOMERS SHOULD BE PROFITABLE – IMPROVE PROFITABILITY USING PROVEN CUSTOM
ER SEGMENTATION AND RELATIONSHIP MANAGEMENT METHODOLOGIES
This webinar (designed for business managers, product developers, customer segment managers, and account managers) will explore the approach used by top-tier global banks to manage customer relationships and profitability through segmentation and analysis of customer data.   Learn the techniques that will help you to better manage profitability amongst different customer segments with a clear understanding of key performance indicators and the appropriate application of different segmentation methodologies.  Read More

 


April 10, 2014
THE BANKING SOLUTIONS EVOLUTION – DELIVERING RESONANT PRODUCTS AND SERVICES
This webinar will examine how thriving banks have led the way for their customers, and how merely surviving institutions can learn to achieve greater success, effectively and profitably responding to varying consumer demand and market dynamics., moving beyond simply meeting customer needs to consistently exceeding their expectations.  Read More

 


April 15, 2014
A GUIDE TO BUILDING A BANK BRAND THAT CUSTOMERS WILL BELIEVE IN AND LOVE
This webinar is aimed at all those people who have an interest or are involved in building or maintaining a banks reputation, and developing customer loyalty. This is not a presentation about design or advertising rather a look at how banks and other service retailers can build the same kind of loyalty that the makers of tangible products have had for many decades.  Read More

 

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