Michael Ruckman was chosen, again, as the Keynote Presenter for the 2018 Customer Day conference in Moscow

For the second year, Michael has agreed to deliver the keynote presentation for the 2018 Customer Day conference to be held on September 27th in Moscow.  fb-forum.com

In preparation, Michael has recently interviewed on topics such as key trends in customer experience and business model evolution.  fb-forum.com/cd/interview-michael-ruckman

As well, a radio interview was given earlier in July.  radio.mediametrics.ru/Sunday_brunch/58160/

Ray Ocampo

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