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welcome to senteo


Senteo is a multi-national company that specializes in helping its clients deliver a unique, positive, and memorable customer experience.

Our mission is to create great customer experience, encouraging your customers to visit more often and to buy more.

A positive customer experience has the ability to engage all of the senses which help develop pleasant and lasting memories of events. This is a critically important realization for any business that requires contact with customers, each of whom has specific personal taste and expectation.

Senteo's team of experts is made up of consultants, designers, and industry professionals with an average of more than 10 years of experience in financial services, hospitality, retail, insurance, international trade, fitness, and travel, among others. Our diverse set of backgrounds provides us a unique insight and understanding of almost any type of business.

Our methodology has been tested and perfected over the years, while consistently exceeding our clients’ expectations and delivering indisputable results expressed by financial growth in terms of increased sales and reduced costs – which is a “wonderful experience” in its own right.

Senteo is a culturally diverse company. Drawn from more than 18 countries and speaking more than 25 languages, the Senteo team has delivered more than 180 projects in over 20 countries, including projects for some of the leading world brands.

We invite you to spend some time with us here and discover what we do, how we do it, how we have made a difference to our clients and their customers, and how we have fun in the process.

Thank you.

news & media
The Crisis Experience

“The Crisis Experience: opinions and ideas about doing business during the current financial crisis” – by Michael Ruckman, Founder & President, Senteo GmbH. To view or download a PDF version, please click here. 
Branch of the Future
Bank Branch of the Future - Finding Ways to Keep Contact" by Michael Ruckman, President, Senteo GmbH (EFMA Magazine). 

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